Insights
Revving Up Customer Engagements With SAP Commerce Cloud’s Travel Accelerator
While the digital revolution has significantly changed the way we research and conduct travel bookings, travelers are continually seeking inspiration via social media, friends and colleagues. Omni-channel being the essence, an integration between physical and digital customer touchpoints leading to capabilities that are market-leading will help travel providers in meeting traveler demands.
| Hanumanth TennetiB2B E-Commerce-The Growing Need In The Digital Economy
e-Commerce as a concept is fairly old and established. It has disrupted the market since its advent with its unique proposition of buying orders online, without having a view or feel of the product before. Skeptics have long been silenced about its ability to change the market and e-Commerce juggernauts like Amazon, eBay, Flipkart etc. are one of the biggest companies today in the geographies they operate.
| Siddhartha MondalB2B And B2C Ecommerce – It’s Different!!
1979 was the pivotal year for e-Commerce, when a salesperson from Honeywell, UK, in his quest for new options for increasing his revenue target, came up with the very idea of it. World’s first B2C e- Commerce store would be opened in 1984 by Gateshead SIS/Tesco and the first B2B e-Commerce store would be opened, quite surprisingly, in 1981 by Thomson Holidays. Since the inception of internet and the later World Wide Web, e-Commerce has been a case of continued and exponential growth story, disrupting almost all the industries.
| Siddhartha MondalVoice Assisted Commerce - The Future Of Digital Commerce
In 2015, Professor Klaus Schawb, founder and chairman of world economic forum, introduced the phrase “Fourth Industrial Revolution”. He envisaged that emerging technologies such as artificial intelligence, Robotics, IOT, Blockchain, etc. will be bedrocks of this revolution and will transform every walk of our life. Moving forward 4 years, we can see the impact of these technologies across industries. They provide better customer experience and create superior value for the stakeholders.
| Hanumanth Tenneti5 Must Have Functionalities For B2B Retailers In Their Ecommerce
As more and more retailers are embracing ecommerce for their B2B operations, it is imperative to have the correct set of features that would increase its acceptance to its buyers. The overall business goal should be a happy and delighted customer. While, features like fast loading time, attractive and simple UI, great content management system, scalability, security are standard requirements, the below five when added to these will make it a complete solution.
Range Purchase:
| Siddhartha Mondal