Employee Engagement Program
Overview
Every unforgettable customer experience starts with a team that feels unstoppable. When your people are engaged, motivated, and backed with the right support, the results are electric: happier customers, stronger loyalty, and measurable growth.
That’s where Sonata’s Employee Engagement Evaluation Pack comes in. Think of it as a pre-peak performance boost for your workforce—delivering quick, actionable insights into just how ready your people are, and exactly what levers to pull before the year-end frenzy kicks in.
What’s inside the pack?
Speak freely, act boldly
An anonymous, mobile-friendly survey designed to capture honest feedback (no sugar-coating, no fluff).
Tailored to your goals
Zero in on the metrics that matter most to your business with fully customizable frameworks.
Rapid results, real impact
Get ready-to-roll insights in just 7–10 days—fast enough to act before crunch time.
Retail-specific benchmarking
See exactly where you stand against industry peers and know what “good” really looks like.
Full 360° visibility
Add layers like mystery shopping, compliance audits, or VoC data for a complete, end-to-end view of readiness.
Speak freely, act boldly
An anonymous, mobile-friendly survey designed to capture honest feedback (no sugar-coating, no fluff).
Tailored to your goals
Zero in on the metrics that matter most to your business with fully customizable frameworks.
Rapid results, real impact
Get ready-to-roll insights in just 7–10 days—fast enough to act before crunch time.
Retail-specific benchmarking
See exactly where you stand against industry peers and know what “good” really looks like.
Full 360° visibility
Add layers like mystery shopping, compliance audits, or VoC data for a complete, end-to-end view of readiness.
Why choose Sonata CX?
Three decades of expertise
proven impact for leading global brands across industries.
Digital + physical mastery
whether it’s on-screen or in-store, we measure the full customer journey for richer, connected insights.
The power of GDX
our proprietary platform provides secure, role-based access to insights—license-free, unlimited stakeholders, no red tape.
Investment that pays off
From $25,000 all-inclusive, you’ll unlock insights that directly fuel stronger CX, higher engagement, and smoother year-end execution.
- Optional add-ons: extra customization, benchmarking depth, or multilingual translation—all at nominal fees.
Your next move
The clock is ticking toward year-end. Don’t wait until it’s too late.
Book a 20-minute call today and set your teams up for success before the season peaks.