A leading Canadian tire and automotive services provider partnered with Sonata Software to modernize its 13-year-old ERP landscape and transform store operations. By replacing its legacy AX 2009…
Brand Audit Compliance Audit
The business problem
As brands scale across locations, partners and markets, maintaining consistent standards becomes increasingly difficult. Without structured audits and governance, organizations struggle to assess readiness, manage risk, and ensure brand and compliance requirements are met consistently.
Core challenges include:
Inconsistent standards execution across locations
Standards applied unevenly across sites and teams
Limited visibility into compliance risk
Risks remain hidden without consolidated reporting visibility
Readiness assessed too late
Readiness gaps discovered only right before audits
Evidence scattered across teams
Proof stored in silos, hard to validate
Weak governance across partners
Partner compliance lacks oversight, accountability, and control
Our solution
Sonata CX Brand and Compliance Audits provide structured, evidence-based assessment of standards of execution across locations and partners. Delivered through a centrally governed framework, audits support readiness, risk management and continuous improvement, with findings validated, scored and actioned consistently through the GDX platform.
Solution pillars include:
- Defined standards and criteria
- On-site and remote audits
- Evidence-based validation
- Integrated self-assessment capabilit
- Central QA and governance

Key features
Configurable audit frameworks
Tailor audit templates to your policies and standards
Location and risk-based coverage
Prioritize audits by site, region, and risk
Formal audits and self-assessment
Support independent audits plus guided self-evaluations
Evidence captures and validation
Collect proof securely and validate for completeness
Central scoring and calibration
Standardize scoring with consistent calibration controls
Results unified within GDX
Consolidate outcomes into GDX for one view
Action assignment and tracking
Assign corrective actions and track progress to closure
Benefits and outcomes
Clear compliance risk visibility
Real-time view of risks across audits and sites
Consistent standards execution
Ensure uniform controls and processes across locations
Improved readiness assurance
Prove audit readiness with validated evidence and scoring
Faster issue escalation
Escalate critical findings quickly with defined workflows
Stronger governance control
Strengthen oversight through centralized governance and reporting




